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Ticket refund procedure

If you own tickets to the events of Latvian National Opera and Ballet, that were cancelled, you may receive a refund.

Refund procedure:

  • Tickets will be automatically refunded for cancelled events if the ticket was purchased through a money transfer or on the online store www.bilesuparadize.lv*.
  • If the ticket was purchased at the box office, please fill in the ELECTRONIC REFUND APPLICATION FORM. It is possible to add several tickets to one electronic application. You can receive a refund also at the box office of the Latvian National Opera or any other Biļešu Paradīze box office.

* Exceptions:

  • If the ticket was purchased online and the payment was fully made with a gift card;
  • If the ticket was purchase online to the events in spring 2020, that were later postponed to September-November.

In order to receive a refund in these cases, please fill in the ELECTRONIC REFUND APPLICATION FORM.




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