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Ticket refund procedure

If you own tickets to the events of Latvian National Opera and Ballet, that were cancelled, you may receive a refund.

Refund procedure:

  • Tickets will be automatically refunded for cancelled events if the ticket was purchased through a money transfer or on the online store www.bilesuparadize.lv*.
  • If the ticket was purchased at the box office, please fill in the ELECTRONIC REFUND APPLICATION FORM or contact the box office of the Latvian National Opera or any Biļešu Paradīze box office. It is possible to add several tickets to one electronic application. 

* Exceptions:

  • If the ticket was purchased online and the payment was fully made with a gift card;
  • If the ticket was purchase online to the events in spring 2020, that were later postponed to September-November.

In order to receive a refund in these cases, please fill in the ELECTRONIC REFUND APPLICATION FORM.


Due to the restrictions caused by the pandemic, the box office on LNO may be closed. Please check the opening hours before going there – HERE.

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